Health Measures | Hotel Landmark Creek Plovdiv

Measures for Health and Safety

Thank you for placing your trust in us and choosing to be our guest!

We would like to inform you of some changes we have made in order to guarantee your comfort during your stay in our hotel.

We, the team of the Landmark Creek Hotel, are pleased to welcome you and ensure your utmost comfort and ease. Your safety and health are a priority to us! We have developed and implemented enhanced cleaning standards for all departments in the complex. Our actions are in full conformity with the recommendations and instructions of the health authorities.

Upon check-in

We kindly request your cooperation in allowing us to measure your temperature with a contactless thermometer.

Please follow our instructions for physical distancing and wait your turn in the lobby, at a distance from the other guests.

Reception will provide you with a hand sanitizer, safety face mask and gloves.

Accommodation

Enhanced room cleaning protocols will apply after each stay.

Special attention will be paid to the disinfection of keys and power outlets, remote controls, taps and mixer taps, door handles, furniture and surfaces.

All cushions, bed runners and promotional materials have been removed from the rooms.

All glasses and cups have been replaced with disposable cups.

Porterage is currently unavailable with a view to limiting contacts with hotel employees.

Breakfast

The usual buffet breakfast has been replaced with a Breakfast Menu when the guests are up to 30. Breakfast Menu will be provided to you upon check-in. Please make your choice and inform Reception of the breakfast hour you have chosen.

In case the guests are more than 30 people, breakfast is buffet style and we have provided protective barriers and we have taken all the necessary measures.

Lobby bar

Opening hours: from 10:30 to 23:00.

Garden Restaurant

We have taken all sanitary precautions in order to ensure your safety while dining: disposable tablecloths, individually wrapped cutlery, the required table spacing, disinfection of tables and chairs.
Opening hours: from 07:00 to 23:30.

Room service

We provide this service with regard to the present situation and all the sanitary precautions taken.

Housekeeping

Rooms will be serviced after you have agreed on a suitable time with Reception. Our housekeeping team will be at your disposal. Please inform us if you do not want your room to be serviced.

Laundry/Dry cleaning

The service is offered on a daily basis. Please leave the items that need cleaning on the bed, placed within the laundry bag, so that they could be collected by the housekeepers. Your clean clothes will be returned by 18:00 hours on the next day.

Wellness Centre

We have taken all sanitary precautions in order to ensure your safety during your stay in the Wellness center. You can use the Finnish sauna and gym for free. All other services are at an additional cost. Please contact Reception for more details.

Opening hours: from 08:00 to 20:00.

Bicycles

Bicycles are available at an additional charge. The terms of use will be supplied by Reception.

We will take care!

Please inform Reception if you feel unwell. Our staff have been trained to help you! Please contact a member of our team should you require any further information. We will gladly provide any assistance you may need.

We wish you a pleasant stay!

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