Health Measures | Hotel Landmark Creek Plovdiv

Measures for Health and Safety

Thank you for placing your trust in us and choosing to be our guest!

We would like to inform you of some changes we have made in order to guarantee your comfort during your stay in our hotel.

We, the team of the Landmark Creek Hotel, are pleased to welcome you and ensure your utmost comfort and ease. Your safety and health are a priority to us! We have developed and implemented enhanced cleaning standards for all departments in the complex. Our actions are in full conformity with the recommendations and instructions of the health authorities.

Upon check-in

We kindly request your cooperation in allowing us to measure your temperature with a contactless thermometer.

Please follow our instructions for physical distancing and wait your turn in the lobby, at a distance from the other guests.

Reception will provide you with a hand sanitizer, safety face mask and gloves.

Accommodation

Enhanced room cleaning protocols will apply after each stay.

Special attention will be paid to the disinfection of keys and power outlets, remote controls, taps and mixer taps, door handles, furniture and surfaces.

All cushions, bed runners and promotional materials have been removed from the rooms.

All glasses and cups have been replaced with disposable cups.

Porterage is currently unavailable with a view to limiting contacts with hotel employees.

Breakfast

The usual buffet breakfast has been replaced with a Breakfast Menu, which will be provided to you upon check-in. Please make your choice and inform Reception of the breakfast hour you have chosen.

Lobby bar

Opening hours: from 10:30 to 23:00.

Garden Restaurant

We have taken all sanitary precautions in order to ensure your safety while dining: disposable tablecloths, individually wrapped cutlery, the required table spacing, disinfection of tables and chairs.
Opening hours: from 07:00 to 23:00.

Room service

We regret we are currently unable to provide this service with regard to the present situation and aiming to minimize potential contacts with other people, with cutlery and surfaces.

Housekeeping

Rooms will be serviced after you have agreed on a suitable time with Reception. Our housekeeping team will be at your disposal. Please inform us if you do not want your room to be serviced.

Laundry/Dry cleaning

The service is offered on a daily basis. Please leave the items that need cleaning on the bed, placed within the laundry bag, so that they could be collected by the housekeepers. Your clean clothes will be returned by 18:00 hours on the next day.

Wellness Centre

We regret we are unable to offer all services since we have not been granted permission by the health authorities yet. However, we will be pleased to recommend and organize a massage in your room. Please contact Reception for more details.

Fitness Centre

According to the requirements, no more than 10 people will be allowed into the room. Please contact Reception to book an hour for your training session.
Opening hours: from 08:00 to 20:00.

Outdoor swimming pool

In this area, we will also ask you to let us measure your temperature. A member of our team will show you to a sun lounger and provide a personal towel for you.
A lifeguard will be available from 9:30 to 19:30.

Bicycles

Bicycles are available at no extra charge. The terms of use will be supplied by Reception.

We will take care!

Please inform Reception if you feel unwell. Our staff have been trained to help you! Please contact a member of our team should you require any further information. We will gladly provide any assistance you may need.

We wish you a pleasant stay!

Newsletter Subscription

Follow our interesting offers!